Troubleshooting

Login issues

• I paid but didn't receive the program
• Typo in the login email
• Error message "Account with this email already exists"
• I have a Premium plan but the app still asks to subscribe/pay again
• App doesn't recognize my App Store/Play Market purchase

App issues

• How to download the Woofz app
• App not working (crashes, black screen, won’t load)

Contact us

• Contact Customer Service