If you're seeing the "Account with this email already exists" error message,it usually just means you’re already part of the Woofz family! Since your email is already in our system, you don't need to create a new profile — you can simply log in to get started:
💡 If you’ve recently picked up a second subscription (perhaps for another pup) and are trying to link it to the same email as your first one, you’ll see this error too. To keep everything organized and ensure both plans work perfectly, please use a different email address for your new subscription.
Still having trouble?
Please reach out to our support team at support@woofz.com. We’ll be happy to take a look and help you get everything sorted out.