Note: This article refers to purchases made directly through our website, https://www.woofz.com/. If you subscribed from the App Store or Google Play Market, this guide will help you restore your access.
Don’t worry — your progress and access are safe! If you’ve joined us through our website but the app isn't showing your Premium status yet, it’s usually one of two things:
You might be logged into a different account than the one used for the purchase.
Your subscription period may have come to an end.
Here’s how to get back to your training in just a few steps:
1. Tap the small "x" button on the subscription screen to close it:
2. Choose to login to an existing account:
3. Enter the credentials you used during the registration, and you're all set: