Sometimes, payments may not go through successfully when using your card. This can happen for several reasons — for example, issues with your bank, your card details, or a temporary system error.

Don’t worry — most payment issues are easy to fix. Below you’ll find a list of the most common payment errors, what they mean, and how you can resolve them to complete your purchase successfully.

Stripe errors

Error Code	What it means	How to fix
`card_declined`	Bank declined the transaction for security or policy reasons.	Try another card or contact your bank.
`insufficient_funds`	Not enough funds on the card.	Add funds or use another card.
`expired_card`	The card has expired.	Use a new or updated card.
`incorrect_cvc`	Security code (CVC) doesn’t match.	Double-check the CVC on the back of your card.
`incorrect_number`	Card number is invalid or entered incorrectly.	Verify and re-enter the correct card number.
`do_not_honor`	Bank blocked the transaction.	Contact your bank.
`transaction_not_allowed`	Card not permitted for this type of transaction.	Try a different card that supports online/international payments, or contact your bank.
`fraudulent`	Payment declined due to suspected fraud.	Use a different card or contact your bank.
`invalid_pin`	PIN entered is incorrect or invalid.	Re-enter the correct PIN or contact your bank.
`invalid_account`	The card or bank account is invalid.	Use a different payment method or verify your account with the bank.
`invalid_amount`	Payment amount is invalid or exceeds allowed limits.	Verify the payment amount and try again.
`card_velocity_exceeded`	Card used too frequently in a short period.	Wait and try again later or use a different card.
`currency_not_supported`	Card doesn’t support the transaction currency.	Use a card that supports this currency or choose a different payment method.
`try_again_later`	Temporary bank or processor issue.	Wait and try again.

PayPal errors

Error Code	What it means	How to fix
`ORDER_NOT_APPROVED`	Order not approved yet.	Complete checkout and approve in PayPal.
`PAYMENT_DENIED`	Payment declined.	Try another card/PayPal account or contact your bank.
`INSTRUMENT_DECLINED`	Card or payment method declined.	Use a different card/funding source.
`CARD_EXPIRED`	Card expired (includes referenced card).	Use new or updated card.
`CURRENCY_NOT_SUPPORTED`	Currency not supported.	Use supported currency or different payment method.
`AMOUNT_MISMATCH`	Total does not match items + taxes + shipping.	Verify totals and try again.
`TRANSACTION_LIMIT_EXCEEDED`	Payment exceeds limits.	Try smaller amount or contact bank/PayPal.
`PAYER_CANNOT_PAY`	Cannot pay for this transaction.	Use different payment method or verify account.
`TRANSACTION_REFUSED`	Transaction refused.	Try different payment method.
`REDIRECT_PAYER`	Payer needs alternate funding.	Follow redirect and select a different payment method.
`INTERNAL_SERVER_ERROR`	Internal server error.	Try again later or Contact PayPal support.
`NOT_AUTHORIZED`	Authorization failed.	Contact PayPal support.
`PERMISSION_DENIED`	No permission for this resource.	Contact PayPal support.
`AUTHENTICATION_FAILURE`	Authentication failed.	Contact PayPal support.

If you see a decline or error not listed here, or your payment still doesn’t go through:

📧 Contact Support: support@woofz.com